Kshira Saagar, head of analytics and data science at e-retailer The Iconic
Daily to-dos: “Sixty-two per cent of my time goes into solving business user problems, 23% into working with the team to unblock existing roadblocks and 15% into talking to the wider business about how we can make our customers’ lives better with data!”
The fun stuff: “People often assume that anyone heading a department would just be sending out a bunch of emails, but it’s actually really hands-on! There’s a lot of writing code, getting down and dirty with data and learning new techniques like a beginner every day!”
Making a difference: “One of the biggest levers businesses can use is data – on what customers want, do and say – so they can serve people better, faster and in a more seamless fashion.”